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Guide

What should a trade quote include?

The short answer

A trade quote should say who it’s from and who it’s for, carry a reference and a date, and describe the work plainly with a price for it, VAT shown clearly if you’re registered. Then it should say how long the price stands, what isn’t included and how you want paying, so the customer can say yes without ringing you first.

The checklist

Put these on every quote. Once they’re in your template, most take seconds.

Your details
Your name and any business name, an address, a phone number and an email, and your VAT number if you’re registered. Your invoice will need the same details, so the two match. What an invoice must include.
The customer
Their name, and the address of the job if it isn’t where they live.
A reference and a date
A quote number, such as Q-0143, and the day you wrote it. When they ring about “the quote”, you both know which one.
The work, in plain words
What you’ll do and what you’ll supply, in words the customer would use. Split it into lines where that helps them see what they’re paying for.
The price, with VAT shown clearly
Not VAT registered? Don’t add VAT: you have to be registered to charge it. Registered? Show the price before VAT, the VAT and the total: £1,850 plus VAT at 20% (£370), £2,220 in total. GOV.UK on charging VAT.
How long the price stands
A number of days and the date it runs to: “Valid for 30 days, until 28 October 2026.” Material prices move, and your diary fills.
What isn’t included
Anything the customer might assume is in the price: making good, decorating, skip hire, or parts they’re buying themselves.
How you want paying
Any deposit, any stage payments, the balance, and how: “A 25% deposit to book the date, the balance on completion, by bank transfer.”
How to say yes
Reply to accept, sign a printed copy, or tap Accept on a quote page. Kept with the quote, their yes is your record of what was agreed.

Extras: quote them before you do them

An extra agreed by word of mouth is easy to forget and awkward to charge for later. When the customer asks for more on the day, give them the price and get a yes, in a text if nothing else, before you do it. Then it goes on the invoice at the end, and nobody’s surprised.

if you do jobs where there are often extras make sure they are quoted in writing before the start, do not wait until the final bill is presented

Notch7, DIYnot forum, 31 January 2025

Agreed in their home? Mind the 14 days

When a householder agrees a job with you in their home, they can usually cancel within 14 days without giving a reason, and you must give them information about that right before they agree. What that means for starting work and taking a deposit.

Start from a template

Our free quote template has every item above. Fill it in on the page, then print it, save it as a PDF or copy it as text.

Sources

Each source was read on 28 September 2026.

  1. GOV.UK: invoices, what they must include
  2. HMRC: VAT Notice 700, 16.3, information required on a VAT invoice
  3. GOV.UK: charging VAT
  4. Consumer Contracts Regulations 2013, reg 10
  5. reg 29
  6. reg 30
  7. DIYnot forum: Bad or late payers, post by Notch7, 31 January 2025

Where Tools Down comes in

Say the job and the prices. The quote has the rest.

Tools Down makes the quote in your business’s name from what you say: your details, a reference, the lines, VAT if you’re registered, and Valid for 30 days. It’s a draft until you send it, and your customer accepts it on their phone in one tap.

You: Quote Sarah £1,850 plus VAT for the kitchen rewire.

Tools Down: Done. £1,850 plus VAT for the kitchen rewire, ready for you to check.

Quote · Q-0143Draft

Kitchen rewire

Sarah Hughes

Kitchen rewire
£1,850.00
VAT (20%)
£370.00

Total£2,220.00

  • Valid for 30 days
  • Accept online in one tap
Send
A draft until you tap Send, which shares the link from your phone. A fictional customer.

Price and the free plan

Made for one. Priced for one.

£29.99 a month including VAT, or £24.99 if you reclaim VAT. One person, no minimum, no setup fee, no training.

  • Your first month is free, with no card.
  • After that, 50 messages a month to Tools Down stay free for good, and every screen keeps working.
  • Tools Down Pro is paid monthly through Apple. It lifts the message limit, and the price you join at is the price you keep.
  • Fair use applies on every plan, with limits set far above what one person books or asks for in a month.
What counts as a message, and how cancelling works

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Keep reading

More guides, and the templates